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  • You can get 24/7 CCBill membership support (i.e. login retrieval, cancellation, billing questions, etc.) by CLICK HERE.
  • You can contact support at To expedite support, please provide your Username in your message.
  • When a Live Show is scheduled, the countdown timer will be displayed on the website. It will indicate how many days and/or how much time is remaining until the show starts.
  • If you’re having trouble joining, clear your cache and cookies first or try a different browser.
  • If you’re having trouble logging in then please make sure you enter both Username and Password in correctly each time you get prompted. Logins are cAsE SeNsItIvE. Old logins can get stored by browsers so you may have to clear your browser cache and cookies. If you think you entered your login incorrectly too many times, then just wait about 10-15 minutes and try again. If you forgot your login then just CLICK HERE. to retrieve it. If you want to change your password then just CLICK HERE. to get a new one.
  • The website is updated weekly. A weekly update consists of one full length video.
  • Yes. We allow members to download a specified amount of videos per month.
  • No. Per our terms of service you CANNOT copy or distribute any media and/or content listed on our website, without written consent.
  • To download a video, go to the video that you would like to download. Once you are viewing the video, click the dropdown menu on the upper right side of the video player labeled, “Choose Format”.
  • If you are having an issue, consider switching your browser to Chrome or Firefox. If neither of those steps work then send me an email from our Support page.
  • Some members might experience this issue due to slow internet speeds. Our videos are HD quality and do consume a lot of data. If you experience buffering issues, please try the following: Change the video format by clicking on the dropdown button label “Choose Format”. If selecting a lower resolution does not correct the issue, please try refreshing the video. If all else fails, you have the ability to download videos ..